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Contact Sg Casino
Sg Casino operates under licences from the Alderney Gambling Control Commission (AGCC) and the UK Gambling Commission, licence number 039175-R-319452-024, issued to Jumpman Gaming Limited.
How to get in touch
For assistance, send an email to support@sg-casino.online. Please use the email address linked to your account where possible, as this can help us identify your account and handle your request more efficiently. Never include your password or other sensitive security information in a message.
To help support understand the issue and respond faster, include the following details:
- Your account email address or username
- A short, clear description of the issue
- Relevant dates, transaction references or error messages, where available
- Screenshots if they are relevant and do not show passwords, full payment details or other confidential information
What we can help with
You can contact Sg Casino support about common account and service questions, including:
- Account access, profile details and verification questions
- Deposits, withdrawals and payment-related concerns
- Bonus terms, eligibility and wagering questions
- Technical problems, website errors or difficulties using your account
- Responsible gambling requests, including help with account restrictions or taking a break
If your request concerns responsible gambling, please state this clearly in your message so it can be directed appropriately. Providing complete and accurate information helps the team assess your request. Please allow reasonable time for a response and avoid sending repeated messages about the same matter, as this may delay review.